Third Party Administrators (TPAs)

Third party administrators, or TPAs, will play a critical role in ensuring many Colorado employers are set up for success and remain in compliance with the requirements of the FAMLI program. 

Here’s what you need to know to best support the employers you serve:

• All employers need to be registered and have an account created with My FAMLI+ Employer before the first premium payments are due on April 30, 2023. (A 30-day grace period will be offered before the first premium payments and wage reports are considered late. This grace period is currently reflected on your dashboard in My FAMLI+ Employer, which shows May 31, 2023 as the first deadline.)
• TPAs will be able to register on behalf of their employer clients. TPAs will need to register a TPA account before registering multiple clients. Visit our My FAMLI+ Employer page for how-to guides on how to register your TPA account as an employer and how to register on behalf of your clients.
• Please notify the employers you serve whether or not you will be registering on their behalf.
• Employers will also have the option to register their business manually on My FAMLI+ Employer.
• If a client of your TPA organization registers their business in My FAMLI+ Employer on their own, you will need to link your TPA account to their employer account. This can happen in two ways: 1. by manually entering the client from your My FAMLI+ Employer user dashboard in the portal, or through bulk upload. If your client wants access to their account after you have bulk registered them, you will need to add them as a user. Check out our quick reference guide for more details on how to give account access to your clients. For more guidance on the bulk registration process, please see the User Guide for TPAs for more details.
• Please advise your clients who intend to register on their own to notify you when they complete the registration process, so that you can subsequently complete the bulk upload (or integration via API) to establish the TPA-employer link. If the link is not established, your TPA organization will not be able to submit wages or make payments for that client.
• Employers (and their TPAs) will need to facilitate payroll deductions from employees starting January 1, 2023. Per statute, payroll deductions cannot be made retroactively. If an employer fails to deduct the employee share of the premium from wages paid during that pay period, the employer is considered to have elected to pay that portion of the employee share and cannot deduct this amount from a future paycheck of the employee for a different pay period.
• Starting in 2023, premium payments and wage reports will be due on the same schedule as is typical with Unemployment Insurance. If an employer fails to submit wage reports and premium payments, the employer may face a fine of up to $50.00 per employee whose wages are not reported. The 2023 schedule is:
  • April 30, 2023 - A 30-day grace period will be offered before the first premium payments and wage reports are considered late and is reflected as May 31, 2023 in My FAMLI+ Employer.
  • July 31, 2023
  • October 31, 2023
  • January 31, 2024

Important things to note if you support any local government employers:

• Local governments who have voted to opt out should not be included in a TPA Bulk Registration file. The system does not allow you to bulk opt-out multiple local governments at a time.
• Attorneys or TPAs who represent local governments who have voted to opt out should register as if they are the company administrator of the local government in order to opt out for them. 
• Attorneys will follow the User Guide for Local Governments and start a new registration, as if they are the local government. They should select "No" to answer the question "Are you a TPA registering on behalf of this organization?" In the system, this will recognize the organization as their own, as opposed to a client account. This will give the account the functionality to upload the required opt out letter.
• TPAs can individually register the local government from their dashboard but should select "no" for the question "Are you a TPA registering on behalf of this organization?" In the system, this will recognize the business as their own, as opposed to a client account, giving it the functionality to upload the required opt out letter.