ALERT | 12.02.2024 | 9:00 a.m.
New Hours for the FAMLI Call Center: Please note that the FAMLI call center hours have changed. The call center will now open at 7:30 a.m. and close at 4:30 p.m.
The FAMLI program opened up My FAMLI+, the application system for claimants, at the end of 2023. Colorado workers started receiving benefits on January 1, 2024. Health care providers are important to FAMLI. We need health care providers to register and verify their license in My FAMLI+.
We have a newsletter just for health care providers.
Your role as a health care provider is vital in making sure that the paid Family and Medical Leave (FAMLI) program is an accessible and meaningful benefit for workers.
Health care providers are asked to register and verify their license with the FAMLI Division to help make sure things go smoothly when Coloradans apply for benefits.
My FAMLI+ is the online application system for health care providers and claimants. This system allows health care providers to support their patients by making recommendations for leave duration based on their patients’ condition or treatment plan. Registering directly in the system will allow health care providers to provide an elevated patient experience by supporting them – and their families – when a serious health condition prevents them from working by getting rid of excess paperwork. Health care providers can also delegate a trusted staff member to act on their behalf. We have a step-by-step user guide for Health Care Providers and how-to videos for Health Care Providers to support you and your staff through the process.
Remember that FAMLI provides paid time off for Colorado workers when they need it most.
Under the FAMLI law, a health care provider is defined as any person licensed, certified, or registered under Federal or Colorado law to provide medical or emergency services. This includes but is not limited to:
- Physicians and doctors
- Nurses
- Emergency room personnel
- Midwives
The law defines a “serious health condition” as “an illness, injury, impairment, pregnancy, recovery from childbirth, or physical or mental condition that involves inpatient care in a hospital, hospice or residential medical care facility, or continuing treatment by a health care provider.”
Here’s what you need to know about how health care providers will be involved in the application process:
- Register and create an account in My FAMLI+. Then verify your license. You can find instructions on how to verify your license here. Registering in the portal will not only benefit your patients, but will also help protect your credentials and ensure that approved and licensed health care providers are making treatment decisions impacting a patient's ability to work.
- When a patient seeks your verification, you will:
- Get a notification from the My FAMLI+ portal that a patient has applied for paid family or medical leave.
- Then, you’ll determine if your patient’s health condition qualifies them for FAMLI and how much time off they—and their family members—may need. The amount of time off is based on your professional opinion.
- Complete the Serious Health Condition Form on behalf of your patient. This can all be managed in My FAMLI+, and health care providers can add staff members within their practice to help them manage these forms. Patients will also be able to bring hard copies of the Serious Health Condition Form to their appointment for their providers to sign. We recommend using the online system to reduce the risk of human error and reduce the amount of patient paperwork during stressful life events.
